Terms of Use

This website is accessible worldwide to anyone with Internet access. Use of Marcome.com is subject to the terms and conditions of this statement and all applicable laws and regulations, including laws and regulations governing copyright and trademark. By visiting this site, you accept, without limitation or qualification, all of the terms and conditions as stated in this agreement. Marco Productions/Marcome.com reserves the right to change these terms and conditions at any time. The changes will appear on this screen. By visiting the site, you agree in advance to accept any changes.
Your use of Marcome.com is at your own risk. Neither Marco Productions/Marcome.com nor any of its subsidiaries, divisions, affiliates, agents, representatives or licensors shall be liable to you or to anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the site and the information available on the site or arising out of any action taken in response to or as a result of any information on the site. You hereby waive any and all claims against Marco Productions/Marcome.com and its subsidiaries, divisions, affiliates, agents, representatives and licensors arising out of your use of the site and the information available thereon.

Privacy Policy

We are fully aware of the importance of protecting personal information from our customers. Your personal information is used strictly for processing your order and to provide a more personalised shopping experience. Any data you provide us will be stored securely on our own systems and only for the purposes which you have indicated you wish us to do so. If you wish to be removed from our Prao Club mailing list database or to change any of the information we have, please send an email to info@marcome.com .

We do not send unsolicitated e-mails and do not share any personal information you provide us with any third party. Rest assured that we value our customer’s privacy.

Please note that this website contains links to other sites. Marco Productions inc./Marcome.com is not responsible for the privacy practices or the content of those websites.

We want to inform you that all your information is treated in Canada by Marco Productions inc./Marcome.com. You can at any time ask us to remove your personal information from our files by writing to info@marcome.com .

Security

Feel safe & secure, Marcome.com uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required.
The padlock image in the bottom bar of your browser when you place items in the shopping cart and the pages beyond is a sign that tells you that you are ordering on secure pages. An additional sign is the fact that the URL in the address bar changes from http: to https:

 

Return policy

Marcome.com will refund your product within 30 days of the shipping date. The product must be in it's original packaging and unopened. After 30 days, we reserve the right to refuse any refund. Please note that we are unable to exchange items. A proof of purchase must be provided for every refund or exchange. (invoice, transaction ID, mailing label, etc)
When asking for refund, send the product back to us with a note explaining why you are returning your purchase. Marcome.com will refund the amount in the same form of payment originally used for purchase within 7 to 14 business days of receiving your return. Marcome.com will refund the amount of the order minus the shipping and handling fees. Marcome.com will pay the return shipping cost if the product is defective, incorrect or a result of our error.
Marcome.com will not accept returns purchased elsewhere than from the Marcome.com web site.

Shipping and delivery

Marcome.com ships all order using the servcices of Canada Post.
Canada Post performs parcel deliveries during regular business hours.
There are no refunds on shipping costs.
All orders are verified for accuracy and fraud prior to shipping and Marco Productions/Marcome.com reserves the right to refuse any order.
All shipments are insured.
Should your package arrive damaged, we guarantee the replacement of your order. All of our shipments are registered and guaranteed by Canada post.
If you get your cds and they are not in proper condition, send an email at sales@marcome.com and we will replace the defective product at no cost.

 

Taxes and Duties

Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. Any customs or duty charges are always the responsibility of the recipient.
 

Copyright

Copyright ©1995-2006, Marco Productions inc./Prao Publishing. All Rights Reserved. This website is protected under the copyright laws of Canada and other countries.

The materials used and displayed on marcome.com, including but not restricted to website design and underlying source code, text, video, music, sound, names, logos, trademarks and service marks, software, photographs, graphics, illustrations and artwork, are the property of Marco Productions inc./Marcome.com or its affiliates or licensors, and are protected by copyright, trademark and other laws.
Any such content may be displayed exclusively for your personal, non-commercial use, and you agree not to modify, reproduce, retransmit, distribute, sell, publish, broadcast or circulate any such material without the express written permission of Marco Productions inc./Prao Publishing.
If you have a question about this copyright notice or are seeking permission to use any of the materials on this site or any Marcomé images, texts, or audio or video recordings, please contact us directly at info@marcome.com.
 

Credits

  • The official Marcomé Website was designed and built by 3W Concept Inc. by Jean Thomassin and Andrée-Anne Larochelle.http://3wconcept.ca
  • Yéku’s videoclip from Marcomé was produced by Denis Paquet and Denis Villeneuve c.s.c http://dvdp.ca
  • Graphic design of Seven Seas’s Cover by Robert Rioux and Simon Bousquet.
  • Graphic design of River of Soul’s Cover by Racine from Guy Bélair’s painting.
  • The Photo Gallery contains photos taken by Guy Bélair, Racine, Yvette Racine and Marcomé.
  • The web pages containing watercolor paintings backgrounds were painted by Marcomé.
  • Webtext consultants : Ron Montanaro, Sylvain Taillefer, Pierre Voyer, Pierre F. Brault.

Audio format and encoding

All Music on Marcome.com is available in MP3 and WAVE.
MP3s are encoded at 320 kbps.  WAVE Files are the original masters of the albums.

Copyright ©2006 Marco Productions inc./Prao Publishing. All rights reserved.
This website is protected under copyright laws of Canada and other countries.